Visorando help centre
  1. Getting started with Visorando
    • Getting to know the app
    • Finding a route
    • Sharing a route
    • Showing/Hiding the information panel
    • Checking a route's weather forecast
    • Checking a route's Avalanche Risk Assessment Bulletin (BERA)
    • Installing/uninstalling/updating the mobile app
    • Installing Visorando on your smartwatch
    • Choosing the map orientation on the app
    • Viewing photos
    • Viewing the elevation chart
    • Viewing a waypoint's information
    • Customising a route's PDF
  2. My account
    • Resetting your password
    • Deleting your account and data
    • Synchronising/Retrieving routes
    • Managing your account information
    • Signing up
    • Managing my bookmarks
    • Uploading or downloading a GPX file
    • Logging in or logging out
    • Managing my photos
    • Customising received emails
    • Privacy of my account and its contents
  3. Subscription - Visorando Premium
    • Updating my bank details
    • The app cannot find my subscription
    • Cancelling my subscription
    • Cancelling the renewal
    • Trial period
    • Subscribing to Visorando Premium
    • The benefits of a Visorando Premium subscription
    • Getting an invoice
    • Giving a gift card
    • Activating a gift card
    • Using a discount code
    • Group offers
  4. Recording/Following a route
    • The recording of my route is distorted (straight lines, zigzags, etc.)
    • Starting, pausing, or stopping a recording
    • Setting up the distance alert
    • Switching bike mode on/off
    • Map key
  5. Downloads
    • Downloading a route
    • Downloading a map
    • Viewing and managing downloads
    • Downloading a PDF
  6. Plotting/Editing a route
    • Adding, editing, or deleting a waypoint
    • Plotting a route
    • Plotting a multi-day tour
    • Editing a route
    • Deleting a route
  7. Contributing
    • Publishing photos
    • Reviewing a route
    • Publishing a route on Visorando
    • Creating a point of interest
  8. Professionals
  9. Reporting problems
    • Reporting an issue on the ground in real time
    • Reporting a dispute (private property or right of way)
    • Reporting a bug
  1. Home
  2. Subscription - Visorando Premium
  3. Cancelling the renewal

Cancelling the renewal

To cancel the renewal of your subscription, you must terminate it. To do so, click on the recommended article below:

Related articles

Cancelling my subscription

You may cancel your subscription and/or automatic renewal at any time. After cancellation, the subscription will remain usable until its expiry date.
Last update: 30 December 2025 10:12
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