My account

Resetting your password

Deleting your account and data

If you delete your account, all the personal information you provided during signup and added to your profile will be deleted. Your profile page will no longer be accessible, you will stop receiving …

Synchronising/Retrieving routes

Your routes and your bookmarks are linked to your account. To access them, you need to be logged in.

Managing your account information

You can manage information related to your profile only from our website.

Signing up

Signing up is essential if you want to get the most out of our tools. With your Visorando account, you can log in on both the mobile app and the website, so that all your data is automatically …

Managing my bookmarks

To make it easier to find your routes, we recommend adding them to your bookmarks.

Uploading or downloading a GPX file

A GPX file contains a list of precise GPS locations, which follow one another to form a track. In short, the GPX file contains the track of a route. You can download the GPX file of your own routes …

Logging in or logging out

All your information is linked to your account: routes, bookmarks, subscription, etc. It is therefore essential to be logged in to your Visorando account in order to access your data and benefits at …

Managing my photos

Visorando, being community-driven, invites you to share your photos with the entire community. These actions are only possible from our website.

Customising received emails

At any time, you can select the type of emails you wish to receive from us, or opt out altogether. You can also customise the weekly newsletter you receive every Friday, which contains new routes …

Privacy of my account and its contents

Choose who can and cannot access your account information and routes. These actions can only be performed on our website.